Frequently Asked Questions

As soon as your order has been accepted and received, you’ll receive a confirmation email with an estimated delivery time. In cases where an order is not accepted, you will be notified immediately too. If you do not receive any confirmation of order status, then there may have been an issue with your order. Please, don’t hesitate to contact the takeaway directly, or failing that reach out to our customer service team. Alternatively, navigate to the order tab by selecting ‘My Account’ and you can see the live status of your order.

If you have not yet confirmed your order and made payment, just empty your basket or log out, and your order will not be processed. If you have already placed your order and made payment, please contact the takeaway directly as soon as possible, just so they know not to cook up your order. Once you’ve done so, please send us an email notifying us of the cancellation at contact@barroweats.co.uk. This way, we can ensure you get your refund as quickly as possible.

Get In Touch

If you have any enquiries please contact us via email: