I would never recommend buying any sort of RV that Grand Design builds. Recently, we had a microwave failure and a propane regulator leak, and I fixed both of these issues myself. This is my second Grand Design travel trailer and I am so glad my family and I chose this floorplan. I called Grand Design, twice, leaving my name and phone number with a description of the problem and a request for diagrams. I’ve unplugged them and resent having paid for such a tacky feature. We are at our witts end. This RV has given us an amazing story to tell. I was told its Lippert's (?) Have had trailer weighed several times to make sure of loading. Legal and PR nightmare??? I took pictures. Under the bar edge is black marker all over. She has been amazing and has done whatever she can to help us. I don't think this will be ideal when camping and I look out over someone else's campsite and have really no visibility of my own campsite. Example, if the slide had not been defective, the odd sound, we would have had to pay the dealer their $150.00 per hour rate to essentially tell us there is no problem. Even though we have been dealing with not having a fridge for two months and having to use coolers and ice for groceries. Grand Design Rv Overview. We are almost 70 years old and this is by far the worst purchase of our lives. Hato to replace the water heater as it had 6 holes in it. Bought this new 30 days ago. We purchased a Grand Design based on what was supposed to be quality. *Fridge went out We saw a couple that we liked but they were not 100% of what we wanted. The warranty check off list from dealer/manufacturer , showed those items in place, and working properly. We bought this new because of the openness of the floor plan and overall design. Use the similar models section to compare other RVs like this one. Nation wide recall??? The most important thing for us is a good nights rest. And the combination of it and the Jensen sound system is not at all user friendly. I pulled all of the wheels, installed new seals and cleaned and repacked the bearings. We had it for seven years. After a few trips I noticed a structural issues and was put in touch with the Grand Design Warranty Department. The only person I can say who has been a huge help is Michele with customer service. With such heavy usage, I'm impressed that the unit is holding up pretty well. Love having a kitchen outside with refrigerator. When we called Grand Design after many months dealing with problems to tell them what was going on, the guy simply said, Not pretty. I have taken Rv in twice for satellite hookup not working and water lines crossed. Of course, we have had a few very minor issues with wooden trim pieces or drawer catches loosening, but this is to be expected with all the miles we have put on the trailer. Had to replace bottom base of toilet as flusher broke, we had to replace the motor in the large A/C unit. To whom it concerns. From the factory or shortly thereafter two of the 3 casters that keep the slide base raised off the floor had screws stripped out, so the slide base was dragging on the carpet and ripped the wire connectors off the controlled the slide lights. Let’s start off with our Grand Design Reflection fifth wheel for sale. *Heated recliners stopped working I couldn't have been any worse. Grand Design Rv Overview. *Bedroom door frame was too large for the door so it wouldn’t shut Almost a great idea, then a fail on the third (kitchen) grey tank. Initially any small issues were looked after by the Dealership and Grand Design in an excellent manner. We have had this RV less then 3 yrs. Took delivery on Tuesday April 10th of a 2019 Reflection 303RLS, from Vermont Country Campers, went camping with it on Friday April 13, on the following Monday we had 3” of rain, couch was very comfortable and quiet and warm I couldn’t be happier or more impressed with the Grand Design build, it’s … This company is a joke. One trip 1300 miles 4 screws fell out, insulation around the hitch coming out, leaks around the slide,put on second AC unit instead of putting on low profile they put on a full sized one it looks terrible.The table mount pulled out of the floor,all 6 screws pulled out.im taking it back .sad I was hoping this would be the last one ,lm retireing in a year I need to go on looking. Although this unit is a 2016 but purchesed in 2017, it has been well taken care of and always stored inside temp controled bldg. Making sure everything is caulked or sealed, washing and waxing, repacking wheel bearings, replaced spring bushings, and added Sumosprings trailer helper springs because of unbalanced design from manufacturer. Grand Design ‘Reflection 340RDS’ Fifth Wheel. The valve is lower than the drain. They are unprofessional and their products are simply cheap. Huge life safety risk and state/federal law violations??? Fridge, not getting cold, bad compressor per dealer. The roof leaks and the dining/living room slide is gouging the floor. We had it for seven years. This has totally destroyed my wife's desire to travel and volunteer at federal, state and county parks. Heater stopped working (dealer replaced). Finish on cabinets is so thin it wears off immediately. From day one this unit has been problematic..first the heater duct was off going into the bedroom,could get no result from selling dealer...only excuses so took basement panels off and fixed myself..no screws in heater duct holding heater duct hose to plenum..only cheap tape..little wonder it fell off.It wont come off now.Then there was the shower...first use water all over the floor...again no help from selling dealer..just more excuses.Then after getting on roof to check vent covers dealer installed...found them to be out of alignment so couldn’t open vent...fixed myself since dealer only makes excuses.Then found numerous outside trim screws missing...after further investigation found most to broken off inside coach frame...looks like they were over tightened at factory...again no help from dealer...just excuses...I could go on but time and space would not allow it here.Buyer beware...better check it out good before you buy it...and don’t buy from local dealer in Pasco,Washington...be ready to fix things yourself.Grand Design really needs to have better quality control...or go back to the drawing board. Never over loaded. *Propane switch valve didn’t work | HITCH WEIGHT: 791 lbs. Their company takes no pride in their work and they make getting anything fixed through warranty so hard that you almost want to just give up. The 29RS otherwise is quite nice so far. The Reflections kitchen allows you to make just about any meal you desire, in the full bathroom is a "must have garden shower- (seat in shower ). The floor plan is perfect for the family and it looks great with nice colors and decor. We purchased the 320 in May from a dealer in Pasco, WA. 2021 Grand Design Reflection 150 Series 240RL Reviews, Prices, Specifications and Photos. Still not shipped. Grand Design Rv was first mentioned on PissedConsumer on Apr 29, 2015 and since then this brand received 125 reviews.. Grand Design Rv ranks 438 of 4616 in Dealers category. Bought 303 Rls at Hayes Rv in Longview Tx. Grand Design Rv was first mentioned on PissedConsumer on Apr 29, 2015 and since then this brand received 125 reviews.. Grand Design Rv ranks 439 of 4610 in Dealers category. It is not a 4 season trailer, the water lines froze at just under freezing and ruptured, unfortunately no dealer or repair service can help for a month. An issue with microwave heat defuser, factory recall on wiring underneath, Hoping this isn't a lemon, this is a nice trailer, it tow's well, comfortable, spacious, but I hate the damn TV Stereo combo, you can't see the remote unless you have a magnifying glass. I don't think this will be ideal when camping and I look out over someone else's campsite and have really no visibility of my own campsite. The valve was slimmed up because the water wouldn't drain. Also used heavy plastic bracket on top of new bell connectors and screwed to floor to limit potential for tearing off should new caster design fail. The stereo has bluetooth but quickly loses coverage if you go outside the camper. We liked the floor plan and look of the 5th wheel, took about two years to decide on manufacturer and model, bought in February of 2020 before the pandemic. *Kitchen slide out had a hole in the bottom that we could see outside The 2021 Grand Design Reflection 150 Series 295RL Fifth Wheel is designed to be towed by half-ton trucks. Just voice mail. I called Grand Design, twice, leaving my name and phone number with a description of the problem and a request for diagrams. They only have capacity of 500 lbs at half compression. Also noticed there were 2 carbon monoxide detectors, and NO smoke detector in trailer. Have seen this happen, in real life. The space under the bed in the closet with the washer dryer hook ups are a plus. First gas regulators (twice), then kitchen slide mechanism, a bad window needing replacement, drawer slides, water pump (twice), dump valve cables, the theater seats peeling, Fireplace replaced, had to have spring hangers rewelded and beefed up, wheel seals leaking, I haven't mentioned the end table shelf collapsing with nothing in it, two heat ducks not connected, the awning mounting brackets coming loose had to be refastened, couple electric outlets broke and now the worst. Apparently order lost. Grand design and furrion contacted. Easy to maneuver. We purchased a Reflection 303 RLS I have taken great care of our trailer. When we called Grand Design after many months dealing with problems to tell them what was going on, the guy simply said, Mind you, we live in this RV and we are stationary in the San Benito area.We still owe $50,000 on a $65,000 unit that in my opinion is junk. Dealer said likely won’t happen. I give it 4 out of 5. We’d love to hear your thoughts on the Grand Design Reflection too, so please share your experience in a comment below. The only person I can say who has been a huge help is Michele with customer service. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. We LOVE this RV! The roof leaks and the dining/living room slide is gouging the floor. The RV is great. Hato to replace the water heater as it had 6 holes in it. First gas regulators (twice), then kitchen slide mechanism, a bad window needing replacement, drawer slides, water pump (twice), dump valve cables, the theater seats peeling, Fireplace replaced, had to have spring hangers rewelded and beefed up, wheel seals leaking, I haven't mentioned the end table shelf collapsing with nothing in it, two heat ducks not connected, the awning mounting brackets coming loose had to be refastened, couple electric outlets broke and now the worst. This has been our home for four years. I couldn't have been any worse. Oddly, all the faucet taps squeaked loudly when turned on from the first day and we had to take them all apart and use a silicone grease to quiet them. Never having owned an RV of any sort, this may be a biased review, but I love this RV! Have seen this happen, in real life. Still not shipped. We have upgraded the mattress and it’s so comfy. If I could give zero stars for not only this camper but Grand Design as a company I would. I purchased this fifth wheel new in Dec. 2017. The Grand Design Reflection combines luxury, value, and towability in one amazing package. They keep giving us the run around and trying to find ways to get out of paying for a new fridge for us. The mattresses on the beds are much less quality than other RV companies we've purchased from. I contacted your customer service to be told so sorry but your out of warranty. I’ll do the other one next weekend. Never over loaded. When I asked to speak to a supervisor that went no place. The dealership had issues the day we did our walk-thru but I've since met another customer that has learned to avoid issues by digging soil down 3-4 inches. Giving back for all the years we have camped. 2021 Grand Design Reflection 150 Series 260RD Reviews, Prices, Specifications and Photos. With 365 sq. We are at our witts end. *Oven went out Adam iznnucc, this guy is unbelievable, went out of way several times to please us. It’s a wonder they last at all. Totally useless warranty. The valve was slimmed up because the water wouldn't drain. Once you are finished getting your z's , you just may want to venture in for lunch, dinner, snacking or just relax on the theater seating-oh did I mention they are heated and vibrate! It has been a month now that we have lived without a fridge and Grand Design seems to just be giving us the run around. *Awning was cut too short and was coming off the track Peeves: this is our 4th fifth wheel, and the last two had hydraulic jacks all around including landing gear. Trailer is amazing but we had a clogged black water tank and no one would come and help us out. *Propane switch valve didn’t work I pulled out the drawer in my bedroom to look for the problem and the drawer fell apart. I took pictures. Barney Felix. Upon investigating the situation, the wiring for the lighting circuits in the slide are terminated and pinned to the floor under the base of the slide. Thank you Chris. While in there I notice that they cut the support bracket and wired it up to the cross member. There was plenty of storage for our belongings. In this case the slide needed to be adjusted so no cost to us. I have have called for service but can't get anyone to come and fix this. When we asked to be reimbursed for that loss, Grand Design said no. Tweet on Twitter. Expect to pay extra to get a proper rest. Frame is to light to support length. I would never recommend buying any sort of RV that Grand Design builds. Wife loves the island and countertop space and I really like the two awnings totaling 26'. We enjoyed traveling in this rig from Texas to North Carolina and back, cold or warm weather I can tell you that the added insulation that comes with a Grand Design is well worth it. We went with this camper because we live in ours full time. We have had Travel Trailer for years, sold the last one around 2012. The kitchen in the rear has a conventional/microwave, as well as the oven and a full refrigerator with four doors. Hope I can get rid of and buy something else like Jayco!!! Helped with the tilt to the street side. Legal and PR nightmare??? Very easy to live in. When we asked to be reimbursed for that loss, Grand Design said no. I can’t express enough not to buy anything that Grand Design has built. All the staples came out. I WILL BE SELLLING THIS ASAP. not hardley! We we're told the fit/finish was superior in Grand Design compared to others in the class, but I think they meant aesthetically. We've owned of 337RLS since 9/2020 and so far we haven't had any serious problems. It’s like having an office, an apartment on wheels. So it was probably smart for me to have just fixed it myself, added theavier support casters to the middle sides of the base to take the pressure off the 3 original casters and relocated the original 3 slightly over to get into good wood on the base, didn’t strip a single screw. The slide is digging into the vinyl flooring when it goes in and out. Shop Grand Design Reflection Now Never having owned an RV of any sort, this may be a biased review, but I love this RV! I contacted your customer service to be told so sorry but your out of warranty. Bought 2019 Reflection 303RLS new. The tri-fold beds end up being unequal heights for all three sections despite our best efforts to level them. This is a COMPLETELY UNBIASED RV REVIEW of the @Grand Design RV Reflection 31MB. Why??? But from the factory? Conclusion, not particularly impressed. Jacks on TV not properly connected. That trailer sat maybe 3 months of the year. SOOO, we lookd at 5th wheels, we loved the 320MKS, since purchase, the gas water heater circuit board failed, took dealer 2 boards the get fixed. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. Apparently the roof membrane ballooned up and tore loose the caulking and now is loose and tore away from the front vent. In my opinion there is a structural problem with the floor and Grand Design refuses to address the problem. The overall quality has been quite good, but I am very disappointed by the interior choices that were made. That was about a month ago, haven’t heard back from anyone. Fridge, not getting cold, bad compressor per dealer. Though Grand Design RV is new to the industry, the people behind the young company have been involved in the RV business for decades. All in all, we are quite happy with the build quality and we love the luxury features such as the auto leveling system. We have been dealing with warranty for TWO months now trying to get a replacement fridge. We bought our camper in May of 2020, a 367 Reflection, artic package. I called plumbers, RV repair shops no one would come out and help us. Pretty sure the previous campers had the rubber membrane to help this. I love this rig! If I ever need anything to do with our fifth wheel I know who I am calling. Loved the retractable awnings. Gray water 2 valve wouldn't close. We are both retired and our options are limited. Lots of easily accessible storage, USB ports and electric outlets. We have had mostly QC issues and I have been able to fix most. *Converter went out In the case of the sleeping arrangements, warranty doesn't cover poor quality mattresses that flatten to the plywood after very little use, it only cover defects in poor quality mattress, which you'll likely never arrive at before upgrading. Read all the latest Grand Design Reflection 150 Series 240RL information and Build-Your-Own RV on RV Guide's Trailer section. Need this fixed and working in 2 weeks, as I leave then for summer camp host job. I travel cautiously, no faster then 60 mph, try to avoid sharp turns and twisting as much as possible. So we lost hundreds of dollars in meat that was in our freezer and hundreds of dollars in groceries that were in the fridge. Customer service is the worst, didn't save our records. Giving back for all the years we have camped. We liked the floor plan and look of the 5th wheel, took about two years to decide on manufacturer and model, bought in February of 2020 before the pandemic. Apparently the roof membrane ballooned up and tore loose the caulking and now is loose and tore away from the front vent. Thermostat is installed right over the furnace so it will not operate properly because the wall it is on stays hot. The only issue so far was a odd sound coming form the Kitchen slide which was corrected by the dealer after some debate. Grand Design’s commitment to exceeding customer expectations, in quality and service, has quickly made the Reflection a top-selling name in North America. Upon investigating the situation, the wiring for the lighting circuits in the slide are terminated and pinned to the floor under the base of the slide. The self-leveling mostly works, glitches on occasion and won't level the camper. Grand Design Rv ranks 438 of 4608 in Dealers category. From inside the camper the rain sounds very heavy even in a light rain. Didn't have to go out to manually retract when the weather got really rainy or windy. *Microwave didn’t work The layout was planned very well. The Thomas Payne (Lippert) chairs have heat/vibrate/blue light functions that are controlled by touch switches in the cup holders. The problem I have is the springs are to weak. Tires rub bottom of rv. These were all things that were wrong when we picked the camper up, brand new. Sorry to whomever gets it, the mattress will likely end up in the landfill within a year if you weight 170lbs or more. Mind you, we live in this RV and we are stationary in the San Benito area.We still owe $50,000 on a $65,000 unit that in my opinion is junk. Our most recent problem has been the fridge going out. When it rains, the rain is so loud on the tops of the slides that we ended up buying thick rubber mats to put on top of the slides and drown the sound. Isn’t that list, a legal document??? There is no obvious off position for each; you have to keep tapping them while seeking the lowest setting. I am an experience RV owner and have never seen a floor drop that much. Example, if the slide had not been defective, the odd sound, we would have had to pay the dealer their $150.00 per hour rate to essentially tell us there is no problem. You will find plenty of seating for everyone to watch the 40" TV, and the tri-fold sofa bed allows you to invite overnight guests. We are headed to AZ this week 3/10, for 6 weeks, so I'll update this review when we return. Grand Design’s commitment to exceeding customer expectations, in quality and service, has quickly made the Reflection a top-selling name in North America. He finally decided he didn't want to pull a trailer anymore so he put it on CraigsList and a greatly reduced price. Recontacted them 2 days ago. In our Grand Design Reflection review we look at this stunning RV, what it has to offer, and what you can expect from it when you hit the road. If we had the money to just throw it away, we would. *Bedroom door frame was too large for the door so it wouldn’t shut *Outside water port didn’t work The perfect size (34 feet) to be very easy to tow, spacious and comfortable, as well as being a size most campgrounds can and will accommodate. UVW: 7897 lbs. Also noticed there were 2 carbon monoxide detectors, and NO smoke detector in trailer. Single pane windows on a 4 season RV? So well thought out. Bought 2019 Reflection 303RLS new. Shower door frame leaked. We were finally supposed to receive our new fridge today, but they sent the wrong one. I only purchased my first fifth wheel new so we could see if we liked the camping experience without having to factor in any issues from having a used one. Love the design, hate the workmanship. Grand Design Reflection 5th Wheel Reviews on RV Insider (124) Avg. And the heat and vibrate are constantly turning on inadvertently. Having to get down to pull pins to drop the gear and retract, a true pain. It is registered as a 2017. This last part happened on our travels down to Texas from Custer State park in South Dakota. From the factory 638 lbs heavier on street side empty. The slide is digging into the vinyl flooring when it goes in and out. Minor stuff I guess, but they need this treatment every month or so. Have had a couple of issues but they were quickly resolved by Dealer and Grand Design! My wife and I have camped in it for a total of 290 nights, and have towed it 33000 miles in our nearly three years of ownership. I love cooking and the oven works amazing. So, it makes sense that Grand Design has a line of fifth wheels that are specifically designed to be towable by these ultra-popular vehicles in the Grand Design Reflection … My advise is to not by anything fron Grand Design. I bought my GD Reflection back in 2017 in GA and I've taken it to several states for work. We did this review on a 2018 Grand Design Reflection in November of 2018 at Camper Clinic in Rockport, Texas. Nothing was fixed correctly. The valve is lower than the drain. The Grand Design support team is great and they are MUCH more user friendly than the dealership where we bought the coach. This 5th wheel has been towed 3 times and has the brakes fixed 3 times. We have had numerous problems. Black and gray on one, disconnect, and attach to kitchen tank. I am an experience RV owner and have never seen a floor drop that much. Wall behind closet door pulled loose causing door to drag. It is registered as a 2017. Wife loves the island and countertop space and I really like the two awnings totaling 26'. Conclusion, not particularly impressed. After first few outings noticed a bad scrape in the kitchen floor, found a screw had been left under the slide with our kitchen table during manufacturing, after the third or fourth trip the lights in the bedroom slide and underneath quit working. These were all things that were wrong when we picked the camper up, brand new. How does a company who has known for two months about our fridge problem send the wrong unit? *Auto leveling was off It squished everything I could ever want into the smallest space you could put it in the smartest possible way. Who knows how long we will have to wait now for a new one. The Universal All-In-One docking station, LP Quick Connect, and One-Touch awning CONTROL  with LED LIGHTING, Lippert AUTO GROUND LEVELING Grand Design did a fantastic job with this RV, extremely livable with all the comforts of home. Who knows how long we will have to wait now for a new one. We only had two issues the first year of ownership - one was the kitchen slide tearing our floor (fixed by the dealer after getting Grand Design involved), and the other was failed heaters in the recliners (both recliners replaced under warranty by dealer). Just rubber stamping list and not actually looking at them! It’s like having an office, an apartment on wheels. Ran Into a few problems and he personally took control to correct them. In 2016. Let me say again that we live in this unit year round. An office, what feels like a full size frig, micro, great size stove and oven, more pantry than most homes, lights (and motion lights) absolutely everywhere, lots of plugs and USB ports, I put a washer dryer in, great blinds, tv inside and out plus spot for one in bedroom, outdoor kitchen and speakers, fireplace, full size shower (I'm tall so I needed a good size shower) and tons and tons of storage inside and out! *Kitchen slide out had a hole in the bottom that we could see outside We bought the unit a year ago and live it in full time. How many other trailers, came that way too? They tell us one thing and then do another. Missed by dealer. I gave the driving/towing 5 stars based on other reviews, but I have not driven it yet! Now I have a leak under my bathroom sink and can not find out where it is leaking.I thought it was the sink but it's coming from the floor. Craftsmanship is nonexistent in this 5th wheel. I took the valve apart and there was still 3 gallons of gray water that wouldn't drain. Note: we did not have a factory warranty but I had to fill in the ratings so I picked the middle one. Let me say again that we live in this unit year round. You wake up near at your favorite campsite but you find it either too hot or raining, not to worry you can set up your chairs and sit under one of the two awnings while you decide to unload the outdoor gear from the unobstructed pass-through compartment. In my opinion there is a structural problem with the floor and Grand Design refuses to address the problem. Love having a kitchen outside with refrigerator. We have had numerous problems. We purchased a Reflection 303 RLS This Grand Design Reflection 337RLS pulls incredible-when passed by a truck the REFLECTION does not sway at all even when passed by 2 trucks on Left and Right side. Breach of trust??? Lots of goofy little things with this RV that we are always working on. 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