We use your data for several reasons, including to help provide services to you. This section outlines how we deal with your personal information like your name and email address.
To use our Services, you must provide certain personal information. We collect, process and use personal information in accordance with these terms and our privacy policy.
IMPORTANT! Please read our privacy policy carefully. It is an important part of these Terms and contains detailed information about how we collect and handle your personal information.
You can request to close your Account via the App at any time. You can do so by following the process in the App to close your account, or alternatively by contacting us. We will retain your personal information for as long as required for the purposes set out in these Terms and our Privacy Policy. This may include retaining certain personal information after you close your Account.
In addition to the purposes listed in our privacy policy, we may use any information you provide us to:
IMPORTANT! We may also use information you provide us to identify offers, promotions, new products, improvements, or other information we think you might find interesting, tell you about them, and provide them to you whether through the App or other channels like email or phone. You may opt out at any time through the notification options on your phone, or the unsubscribe link in the email – contact us if you have any questions or concerns about this.
We may collect precise or approximate location data from your mobile device (regardless of whether the App is running in the background or foreground of your mobile device) if you have enabled us to do so. This makes it easier for you to get information regarding the Services, such as the location of Applicable Charging Stations, and helps us to improve the Services. You may enable or disallow us to collect such location data by following the process described in the App. However, this may affect some functionality available in the App.
We may disclose information you provide to us to the third parties listed in our privacy policy, to the extent needed to help us achieve the above purposes. We may disclose your information in other ways outlined in our privacy policy and as permitted by Aotearoa New Zealand privacy laws.
We will delete your data once we no longer need it for any purpose for which it was collected, this generally occurs within a 6-12 month timeframe.
No data transmitted via the App can be guaranteed to be secure. Any information you submit through the App is done at your risk.
You promise that all information you provide us is true, accurate and correct.
This section outlines some important legal terms, including when we can change these terms, the App, and what we will be responsible for if things go wrong.
We may subcontract or delegate the performance of any of our responsibilities under these Terms.
Subject to any changes that may be made to these Terms from time to time, these Terms constitute the entire agreement between you and us and supersede all previous agreements and undertakings. However, this does not limit any statutory or common law rights that either you or we have.
The App will evolve over time as we continue to improve our service.
IMPORTANT! We may change these terms from time to time. The changes will take effect when we publish them on the EVapp website. By continuing to use the App, you’ll be taken to have accepted the latest version of these terms, and it’s up to you to check for any changes. We will notify you of any material change that may impact how you interact with the App or Applicable Charging Stations.
EVapp may change the format and content of the App at any time. EVapp may suspend the operation of the App for support or maintenance work, in order to update the content, or for any other reason. Where a scheduled outage will occur for an extended period of time, we will provide as much notice to you as reasonably possible.