Privacy Policy - ALEAZAZ

Last updated: 07/04/2025

Thank you for choosing ALEAZAZ. Your privacy is very important to us, and we are committed to protecting the information you share with us.

This Privacy Policy explains what personal data we collect, how we use it, and what choices you have. By using our app, you agree to the practices described in this policy.

1. About ALEAZAZ

ALEAZAZ is an all-in-one platform designed to help with:

• Delivery Management
• Car Rental Services
• Rider Management
• Garage Management (for personal and customer use)
• Inventory Management

To offer these services smoothly and effectively, ALEAZAZ may need access to certain device features and personal information.

2. Information We Collect

We collect the following types of information when you use our app:

a. Location Data

• We collect background location data for real-time tracking of deliveries, riders, and vehicles.
• This helps you track your fleet or riders even when the app is closed or not in use.

b. Camera and Photo Library Access

• We use your camera and photo library access for uploading vehicle documents, inventory images, garage photos, or customer-related files.
• We do not access or store any photos unless you choose to upload them.

c. Personal Information

• We may request access to your contacts to collect personal information such as name, phone numbers, and email address.
• This is used only in the garage management feature where such details may be required for creating or managing contracts with customers.
• We do not store or use your contacts for any marketing or unrelated purposes.

3. How We Use Your Information

• Provide and improve our services
• Enable real-time tracking and updates
• Manage customer and garage-related data
• Maintain secure and efficient delivery and rental processes
• Provide customer support and notifications

4. Data Sharing

We do not sell or rent your personal data to third parties.

We may share information:

• With trusted service providers (only if needed to run app features)
• When required by law or legal obligations
• To protect the rights and safety of ALEAZAZ and its users

5. Your Choices & Permissions

• You can turn off location access anytime from your device settings (note: this may impact real-time tracking).
• Manage camera, contacts, and photo access from your device privacy settings.
• Request data deletion or correction by contacting us directly.

6. Data Security

• Your information is stored using secure methods.
• We use encryption and other safeguards to protect your data from unauthorized access.

7. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children. If we find that such data has been collected, we will delete it immediately.

8. Updates to This Policy

We may update this policy from time to time. When we do, we’ll notify you through the app or via email. Please review updates carefully.

9. Contact Us

If you have any questions about this Privacy Policy or want to request access, deletion, or correction of your data, please contact us at:

Address: Ibn Batutta Gate Office, Dubai